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Privacy Policy

Last Updated: May 22, 2025

1. Introduction

At GoldLottoInAu ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Identity Information: Full name, date of birth, and proof of age/identity documents.
  • Contact Information: Email address, telephone number, and physical address.
  • Account Information: Username, password, and account preferences.
  • Financial Information: Payment details, transaction history, and account balances.
  • Technical Information: IP address, browser type and version, device information, and operating system.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information using cookies and similar technologies, including:

  • Usage data, such as pages visited, time spent on the website, and click patterns
  • Technical data, such as your IP address, browser type, device information
  • Location data based on your IP address

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide Our Services

  • Creating and managing your account
  • Processing your transactions and payments
  • Verifying your identity and age
  • Providing customer support

3.2 To Improve Our Services

  • Analyzing usage patterns to enhance user experience
  • Developing new features and services
  • Troubleshooting technical issues

3.3 For Legal and Regulatory Compliance

  • Preventing fraud and money laundering
  • Complying with legal obligations
  • Enforcing our terms and conditions
  • Ensuring responsible gambling practices

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Regulatory Authorities

We may disclose your information to regulatory authorities, law enforcement agencies, or government bodies when required by law or to protect our legal rights.

4.3 Business Partners

We may share your information with our business partners who offer joint promotions or services, always in accordance with applicable privacy laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure Socket Layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and store certain information about your preferences or past actions.

7.1 Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function properly.
  • Performance Cookies: These help us understand how visitors interact with our website.
  • Functional Cookies: These allow the website to remember choices you make and provide enhanced features.
  • Targeting Cookies: These are used to deliver advertisements more relevant to you and your interests.

7.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, you may not be able to access all features of our website.

8. International Data Transfers

We operate primarily in Australia, but we may transfer your personal information to recipients in other countries. When we transfer your personal information outside of your country, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Our legal obligations under applicable laws
  • Relevant statute of limitations periods
  • Recommendations from regulatory authorities

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 123 Sydney Street, Sydney, NSW 2000, Australia

Phone: +61 2 1234 5678